Business Support Administrator

Business Support Administrator, Belfast £26-30k

We are working with a financial advisory company, covering Northern Ireland and the UK, who develop and implement debt strategies for clients facing difficult financial futures at a business and personal level.

Benefits

• 4-day week scheme after probation
• Bereavement leave
• Company pension
• Private medical insurance
• Casual dress
• Free flu jabs
• Company events
• Opportunities for career progression

Working in the Belfast Office and joining an expanding team, you will –

• Support the Operations Manager with case management and day-to-day operational tasks
• Handle telephone support, both inbound and outbound, in a professional and confident manner
• Monitor and help ensure the business remains compliant with Service Level Agreements (SLAs)
• Administer and coordinate case handovers between teams to ensure continuity and accuracy
• Provide general office administration support
• Assist with ad hoc tasks as required

You will need –

• Experience in financial services, legal or insolvency
• Administration experience
• Strong IT skills, including confidence using CRM Systems and Microsoft 365
• Excellent attention to detail and ability to manage multiple tasks
• Professional and confident telephone manner
• A positive, can-do attitude with a willingness to support the wider team
• Strong organisational and communication skills