When a candidate accepts your job offer it’s extremely important to make them feel welcome from the get-go. This starts with phoning the recruit to express your delight that they have decided to join your team and that you are looking forward to working with them. After the phone call send them an email, this email should include the company handbook which gives an insight into the policies they need to be aware of.
You should also mention benefits that will be offered, such as commission, holiday pay etc, include their start date, start time, office dress code and any other details that the new employee needs to know sending this information will help establish the employee’s role before they start.
Make a list of tasks that need to be completed before the new employee starts, this includes assigning a new computer or buying a new laptop. Installing any programmes and setting up a company email, LinkedIn page and so on.
Delegate a current employee to act as a mentor, this should be a manager or experienced employee that has some authority. Ask the assigned mentor to take the recruit on their first day for a coffee to chat about the company, this will help the new hire settle in.
Leave a welcome pack on their desk, this will make them feel appreciated. This may seem like a small gesture but it’s a fantastic strategy to help them get started, giving them high motivation levels from the get-go. This can include a company mug or notepads, pens with the logo on it.
After they have received their welcome pack, give them a tour of the company premises and introduce them to their colleagues. Organise a work lunch or after work drinks to help the new employee get chatting to the rest of the team and start building up work relationships.
Have a catch-up with them after their first week and then again after a month, this will give them a chance to express any ideas, concerns or queries they haven’t been able to.
It is worth your time to make the effort to help the new employee’s welcome positive and exciting. As it will help them feel comfortable and start their working journey in your company with a motivated and productive attitude.