Location

County Tyrone

Job Type

Permanent

Salary

£ 0

Sales / Customer Services Executive

Cookstown

 

I am working with an exciting and fast growing NI business to recruit their new Sales / Customer Services Executive to be based at their Cookstown offices and to play an important role in providing ongoing support to their customers.

 

Working within a dedicated and supportive team environment you will collectively develop existing customer relationships while expanding new and potential customer relationships. This will include;

  • Manage customer onboarding and experience from when they place their first order, through to successful completion and aftersales care
  • Operate as the primary point of contact for any and all matters specific to the customer
  • Develop, build and maintain strong trusted and long-lasting relationships with customers
  • Work hand in hand with technical support team to promptly troubleshoot, continually keeping customers up to date with issues as they get resolved
  • Deal with installation partners to promptly and efficiently resolve customer issues that require a site visit
  • Real time troubleshooting of customer queries

 

About you…

  • Experienced in a similar role i.e., customer service, sales order management etc
  • Confident communication skills
  • Sound level of IT literacy across MS Office suite and ideally a CRM system
  • Highly organised and capable in fast paced environment

 

In return you can expect an excellent package and progression opportunities within an exciting growing NI employer.

Sound Interesting?

    Your CV:



    or call +44 (0)28 9099 4111